TERMS & CONDITIONS
Welcome to Fresty Cakes! By utilizing our website and purchasing our cake and bakery items, you agree to comply with and be bound by the following terms and conditions. Please read them carefully:
1. Order Placement:
All orders must be placed at least 30 minutes in advance to ensure availability.
2. Pricing and Payment:
a. Payment must be made in full at the time of placing your order.
b. Prices displayed do not include taxes or delivery charges, which will be added during checkout.
3. Cancellations and Refunds:
All our products are made and packed with extreme care in curated packs to make sure you receive them in their best condition. In case of incorrect order or any damage caused to your product , we can provide refund only in form of store credit. No monetary refund will be provided.
4. Delivery and Pick-up:
a. We offer delivery services to select areas within SAGAR. Delivery charges will vary depending on the distance and order size.
b. We strive to meet your preferred delivery date and time; however, we cannot guarantee specific delivery times.
c. In case of any delays or unforeseen circumstances, we will notify you promptly and make alternate arrangements.
d. For pick-up orders, please ensure prompt collection from the specified location at the agreed-upon time to maintain the freshness of the products.
e. We shall not be held liable for any damage or loss caused once the delivery/pick-up of the order is completed.
5. Quality and Allergies:
a. Our cakes and bakery items are freshly made with the finest ingredients, ensuring the highest quality standards.
b. We cannot guarantee our products to be allergen-free, as they may come into contact with common allergens such as nuts, dairy, and gluten.
c. Customers with known allergies or dietary restrictions are advised to contact us directly before placing an order, and we will strive to accommodate their needs to the best of our ability.
By placing an order with Fresty Cakes , you acknowledge and agree to abide by these terms and conditions to ensure a smooth and enjoyable experience. If you have any questions or concerns, please feel free to contact us using the provided contact information.