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SHIPPING POLICY

At Fresty Cakes, we strive to provide prompt and reliable shipping services for our cake and bakery products. Please read our shipping policy carefully to understand the terms and conditions regarding the shipment of your order:

1. Shipping Locations:

 

a. We currently offer shipping services to select locations within SAGAR Madhya Pradesh.


b. Please check the availability of shipping to your specific area during the checkout process or contact our customer support team for assistance.

 

2. Shipping Methods and Charges:


a. We utilize trusted shipping carriers to ensure the safe and timely delivery of your order.


b. The shipping charges and options available will be displayed during the checkout process based on your location and order size.


c. Costs such as shipping fees and any applicable taxes will be added to your total order amount.

3. Processing Time:


a. We require 3-4 to process your order for shipment for PAN India Delivery.


b. The processing time may vary during peak seasons or in cases of high order volumes. In such instances, we will notify you promptly.

4. Estimated Delivery Time:


a. The estimated Cake delivery time with in SAGAR is 40 minutes Minimum & 60 min Maximum. 

b. We strive to provide accurate delivery estimates, but delays may occur due to unforeseen circumstances beyond our control. We appreciate your understanding in such instances.

5. Packaging and Freshness:


a. Our cake and bakery products are carefully packaged to ensure their freshness and to prevent damage during transit.


b. We take utmost care in maintaining the quality of our products; however, we cannot be held responsible for any external factors or mishandling during shipping that may affect their condition.

6. Tracking Orders:


a. Once your order is shipped, we will provide you with a tracking number via email or through your customer account.


b. You can use this tracking number to monitor the status and progress of your shipment online through the carrier's website.

7. Delivery Issues:


a. If you encounter any issues with your delivery, such as delays, damage, or lost packages, please contact us immediately.


b. We will work with the shipping carrier to resolve the situation, and where necessary, provide a replacement or refund as per our discretion.

8. International Shipping:


a. At this time, we do not offer international shipping. We apologize for any inconvenience caused.

Please note that our shipping policy is subject to change without prior notice. It is your responsibility to review and understand the policy before placing an order. If you have any questions or require further assistance regarding shipping, please feel free to contact our customer support team.

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